Privacy Policy

Cyber In Africa (CiA) is committed to protecting your privacy and provide you a safe online experience. This Statement of Privacy applies to the CiA website and governs data collection and usage.

By using the CiA website, you consent to the data practices described in this statement. At CiA, the privacy and security of our customers, respondents, and visitors are of paramount importance. CiA is committed to protecting the data you share with us.


What Personal Information Does CiA Gather?

CiA, through various web forms that help our visitors register, access resources, work with us, etc. collects personally identifiable information such as e-mail addresses, names, telephone numbers, organization names, etc. CiA also collects anonymous demographic information, which is not unique to you, such as your gender, preferences, interests, and favorites.


Information You Give Us

You may choose to apply for access to specific information or resources on topics such as training, white papers, brochures, etc. which may require you to fill out forms and share your personal information. CiA asks you to allow representatives of CiA to contact you for the purpose asked.


E-mail Communications

To help us make emails more useful and interesting, we often receive a confirmation when you open our CiA newsletter emails. If you do not want to receive e-mails or other mail from us, please unsubscribe form the newsletter.


Information from Other Sources

We might receive information about you from other sources and add it to our account information.

By using or continuing to use the site you agree to our use of your information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by CiA at its discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Notice.

CiA encourages you to review the privacy statements of websites you choose to link to from CiA so that you can understand how those websites collect, use, and share your information. CiA is not responsible for the privacy statements or content on websites outside of the CiA family of websites.


How CiA Uses Such Information

CiA collects and uses your personal information to operate the CiA website and deliver the services you have requested. CiA also uses your personally identifiable information to inform you of other resources or services available from CiA and its affiliates.

CiA may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Some of the ways we may use personal information include: 

  • Personalizing websites, newsletters, and other communications.
  • Administering and processing any certificates or articles of recognitions.
  • Sending communications to you, including for marketing or customer satisfaction purposes, either directly from CiA or from our external partners.

Website Visitors

CiA may collect, record, and analyze information from visitors to our websites. Furthermore, CiA may collect and process any personal data that you volunteer to us via our website forms, such as when you register for events or sign up for information and newsletters. This data is used to deliver customized content and marketing within CiA to visitors and customers interested in a subject area. If you provide CiA with your social media details, CiA may retrieve publicly available information about you from social media.


Information We Share

CiA does not sell, rent, or lease your personal information to third parties.

CiA shares personal information in the following ways:-

CiA may contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique, personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. However, CiA may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such partners are prohibited from using your personal information except to provide these services to CiA, and they are required to maintain the confidentiality of your information.

CiA websites will disclose your personal information, without consent, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CiA or the site; (b) protect and defend the rights or property of CiA; and, (c) act under exigent circumstances to protect the personal safety of users of CiA or the public.


Sensitive Personal Information

CiA does not collect, use, or disclose sensitive personal information, such as race, religion, or political affiliations.


How CiA Stores the Information It Collects

CiA stores your personally identifiable information such as name, contact number, email address, etc. with our cloud service provider, with encryption and is accessible only to CiA, and not any other third parties.


How CiA Secures Your Information

We take appropriate technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:

  • Only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymized basis wherever possible;
  • Using secured cloud servers to store your information;
  • Verifying the identity of any individual who requests access to information prior to granting them access to information; and
  • Using Secure Sockets Layer (SSL) software or other similar encryption technologies to encrypt any payment transactions you make on or via our website.

Retention of Personal Information

We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.


Opt-Out Policy

If you would like to opt-out of the sharing of your personally identifiable information submitted on our website with third parties, contact us and indicate your unwillingness to share such information with third parties.

If you would like to opt-out of receiving any direct marketing information from us, contact us (link to the contact page/email id) and indicate that you do not consent to the use by CiA of your personally identifiable information for marketing purposes.


Updates to this CiA Privacy Statement

CiA will occasionally update this Statement of Privacy to reflect company and customer feedback. CiA encourages you to periodically review this Statement to be informed of how CiA is protecting your information.